business tech

Meet Clue: the world main investigation software program suppliers

Clue is an excellent thrilling firm to be born out of the Bristol tech scene. The investigation and intelligence platform demonstrates one of many really significant methods by which we will harness the powers of expertise for good as their software program seeks to guard the folks. 

Clue is a kind of organisations that’s quietly integral to creating the world as we all know it go round. Its cloud-based investigation case administration and intelligence SaaS platform is utilized by police, governments, and the personal, sport, and not-for-profit sectors internationally to assist counter severe and organised crime, corruption, safeguarding, environmental, monetary, company, and world threats.

For this tough work, the team has also been nominated for a SPARKies at this year’s event! We caught up with Clare Elford, CEO at Clue, to search out out extra.

So, let’s begin with an introduction to your self, after which inform us a bit about Clue as nicely…

I’m Clare Elford, CEO of Clue.

Clue is an investigation and intelligence platform used to handle and improve investigations for a various vary of organisations around the globe.

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Once we consider investigations, our minds naturally consider policing. However investigations are occurring in every single place. By figuring out wrongdoing and holding it to account, investigations defend us and the world round us from hurt and deter criminals from exploiting it.

“Once we consider investigations, our minds naturally consider policing. However investigations are occurring in every single place.”

Clue’s customers are vastly various. Whereas many do work in policing, others are concerned in all the things from defending wildlife from unlawful searching, safeguarding athletes in sport, making certain the standard and integrity of the meals we eat, and defending public companies from fraud.

All these customers are implementing Clue in extremely vital methods and leveraging the advantages of bringing all their knowledge sources collectively into one safe platform, enabling them to detect traits and relationships; determine and act on early warning indicators; collaborate with different organisations by means of interoperability; automate time-consuming processes; and utilise digitally enabled investigations to contribute to a greater world.

Some of the vital purposes of Clue for our prospects is that the platform ensures the investigative course of is adopted correctly and, in consequence, it protects instances from falling aside.

Are you able to inform us a bit about Clue’s background?

Clue has been current inside the policing expertise panorama for greater than 30 years. After I joined the group in 2015, we had 17 police prospects – which stay crucial to us – however we weren’t but energetic past legislation enforcement.

We had a call to make, both proceed to assist our prospects with the prevailing product or put money into modernising the platform and creating the subsequent era of Clue.

We made that call shortly. Talking to our prospects and seeing the work they had been doing with our product was inspirational – they clearly beloved utilizing Clue. Nevertheless, we knew there was increasing demand for extra subtle investigation and intelligence expertise and that the chance wasn’t restricted to the policing sector. We shortly confirmed this when customers of Clue from legislation enforcement started coming into different sectors the place their investigative expertise had been in nice demand. This included anti-corruption models inside sports activities governing our bodies, for instance, the place investigations play a significant position in safeguarding integrity. What we discovered is that these ‘authentic Clue customers’ from policing backgrounds wanted a safe platform that was easy for a number of customers to entry globally – they wanted a brand new model of Clue.

We continued to develop Clue as a extra versatile investigation and intelligence platform for digital investigations and, in 2016, I used to be joined by Thomas Drohan, Clue’s COO and co-owner. Now we have been on this journey collectively since then. Thomas managed our progress and business operate, whereas I taken care of our prospects and product improvement.

In the present day, Clue has near 80 prospects together with the likes of DEFRA, Amazon, Animal and Plant Health Agency, and Esports Integrity Commission. Now we have 45 staff, and our group is rising quick. Final yr, we secured a sizeable progress investment, which has given us not simply the assets to scale up quickly however, additionally, the assist of an skilled accomplice, quick monitoring our capability to grasp the massive alternative to digitalise the world of investigations.

What’s the very best factor about what you’re doing?

Some of the thrilling facets of Clue is the neighborhood we’ve got created. What our prospects do is fascinating. We’re realising that lots of Clue’s customers aren’t actually shopping for a SaaS platform, they’re becoming a member of a neighborhood of digital investigators doing wonderful work in numerous sectors internationally.

At our annual Clue Consumer Convention, we would have an investigator from the League Against Cruel Sports sharing related learnings with a safeguarding officer at a top-flight sports activities group. As organisations and industries are held to higher requirements of accountability and integrity, digital investigations are enjoying an vital and rising position – all our customers can and need to study from each other; they need to share concepts and see how their friends are utilizing Clue. We’re in a lucky place to have the ability to facilitate these conversations and assist to empower them on the frontline.

“We’re realising that lots of Clue’s customers aren’t actually shopping for a SaaS platform, they’re becoming a member of a neighborhood of investigators”

What’s additionally thrilling is the group we are building, and the various backgrounds that Clue attracts by necessity. On the one hand, we’ve got folks with scaleup and tech expertise, equivalent to our Buyer Success Director Rachel Evans who joined us just lately from Shutterstock. However these tech backgrounds intersect with folks whose expertise lies on this planet of investigations and intelligence, equivalent to Clue’s Head of Sport, Phil Suddick, who has labored on the Metropolitan Police and, most just lately, as Senior Intelligence Supervisor on the International Tennis Integrity Agency (ITIA). These backgrounds mix to create a singular and skilled group who actually perceive the challenges Clue’s customers are going through and might decide the very best methods to unravel them.

Clue has a powerful repertoire of labor and has been notably rising. What’s been a standout second or milestone in Clue’s journey?

Undoubtedly, a landmark second for Clue was receiving growth investment from Frog Capital within the remaining quarter of 2021. Till final yr, Clue had by no means raised funding selecting to develop organically.

On the level we determined to lift cash in early 2021, we had been at a stage the place we had wonderful product market match and had grown income persistently, however we had been able to scale and additional seize the rising demand for investigation and intelligence software program. We would have liked assist to embark on a journey as a scaleup however needed to restrict disruption of day-to-day operations. We additionally needed to navigate the method fastidiously and be assured in touchdown a partnership with an skilled investor that would align with our imaginative and prescient.  

We labored carefully with the Scaleup Group, who linked us with Frog Capital, a scaleup investor that understood and believed in Clue and our imaginative and prescient and was able to assist us in attaining the potential of digitalising investigations for a safer world.

Frog Capital’s funding has actually marked ‘the top of the start’ for Clue. The group has supplied the funding and, extra importantly, the expertise, data and assist we have to realise Clue’s potential.

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How did you notice a spot available in the market for the options Clue is constructing?

Clue has been current in policing expertise for a few years, however we recognised early the broader applicability of this expertise – significantly its auditing, interoperability, safety, and compliance capabilities – past the policing sector.

Round 4 years in the past, when one in every of our largest public sector shoppers went to tender, they’d a blended response. Whereas current police programs provided among the required performance they had been looking for, Clue was the one platform that was designed with different sectors in thoughts. The simplicity, flexibility and interoperability of the software program is what caught their consideration; we had developed an investigations and intelligence device that would adapt to totally different environments.

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You’ve just lately launched the Counter Fraud Report, what had been the important thing takeaways from this analysis? Was there something significantly stunning to come back out of it?

The Counter Fraud in 2022: Navigating the Path to Prevention report was primarily based on an unique survey of counter fraud specialists in authorities and counter fraud. It marks a concerted shift inside Clue to generate useful analysis and assets regarding the sectors our customers function in that may assist them in lots of facets of their work.

Fraud spiked dramatically throughout the pandemic, as criminals sought to take advantage of the disruption to public companies and in a single day reliance on digital. Fraud prices the general public sector tens of hundreds of thousands of kilos per yr – that is cash that will in any other case go in the direction of benefiting society.

A sudden rise in cyber-enabled fraud has, unsurprisingly, positioned an enormous burden on counter fraud groups inside the public sector, and this strain was obvious inside the responses of our survey. Nevertheless, whereas recruitment stays a problem, knowledge sources and volumes are quickly rising, and tech budgets usually are not at all times straightforward to unlock. Clue’s analysis revealed that there are pockets of greatest apply rising which can be enabling fraud groups to maneuver in the direction of preventative counter fraud methods. We discover these contemplating 5 key challenges in the report.

In brief, the specter of fraud has by no means been so nice, however the means to cease it in its tracks have by no means been more practical.

What’s it like being part of the cyber and tech neighborhood right here within the South West?

Till about 18 months in the past, we hadn’t been specializing in constructing connections or selling Clue inside the South West enterprise and expertise neighborhood. Whereas Clue has at all times been primarily based in Bristol – earlier than town actually began increasing as a nationwide tech hub – our prospects are primarily based all around the UK and around the globe.

“This yr, we’ve got launched into a brand new stage of progress, we’re very a lot targeted on deepening our engagement into the native tech neighborhood.”

This yr, we’ve got launched into a brand new stage of progress. We’re very a lot targeted on deepening our engagement into the native tech neighborhood. We need to share our story and develop our native presence amongst what’s quick turn out to be an extremely thrilling nationwide expertise hub for therefore many progressive, progressive, and numerous corporations and initiatives. Now we have shortly realised the worth of partaking with the native tech neighborhood, particularly in peer-to-peer studying and attracting market-leading expertise. In truth, I shall be becoming a member of a panel at CyNam 22.2 in Cheltenham in June.

We’re very a lot wanting ahead to what’s to come back and additional supporting TechSPARK and the Bristol tech neighborhood.

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The put up Meet Clue: the world leading investigation software providers appeared first on TechSPARK.


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